Ensuring Quality: In-Depth Look at Balance Catamarans' Quality Control Process
Join President of Balance Catamarans Phil Berman, along with Vice President of Customer Experience Patrick Roscoe and Director of Multimedia Dean Paarman, as they discuss the importance of quality in building catamarans. This video details the stringent quality control measures taken by Balance Catamarans, from selecting high-quality OEM components to the comprehensive QC process at their Cape Town facility. Learn how their intricate quality checks ensure minimal repetition of errors and the superior craftsmanship of their boats. Plus, get insights into the evolution of their QC process and the emphasis on bespoke, custom-made finishes, all while maintaining a strong connection with customers. 00:00 Introduction to Balance Catamarans 00:48 Understanding Quality Control 01:16 OEM Components and Quality 03:13 Quality Control in Production 05:08 Cosmetic Quality Checks 06:38 Continuous Improvement in QC 09:30 Scaling Up and Maintaining Quality 11:56 Partnerships and Innovation 12:48 Teaser for Next Video on Warranty 13:01 Conclusion and Viewer Engagement From construction to final inspection, we're committed to delivering top-tier catamarans built for adventure. If you have any questions, drop them in the comments! ? Watch our next video on Warranty & Customer Support! ? https://youtu.be/Z65yBnKnojk #BalanceCatamarans #BoatQuality #LuxuryYachts #CatamaranLife #Sailing
